Cancellation Policy / Refunds
Cancellations are effective the same day we receive it in “writing”. E-mail is accepted and preferred. No phone call cancellations – it must be in writing.
Program payment refunds are available, less a confirmation deposit penalty – varies per program and program length. Again, cancellations need to be received in “writing” (email is best), as soon as you know that you have to cancel, preferably at least 4 weeks prior start date. Once payment has been sent to the program location, it takes more time and expense to obtain a refund. In addition, any deposits paid for housing, cultural activities or excursions may not be refundable. Also, if you cancel “after” the program start date, a refund is usually not refunded, unless the program itself is canceled. Personal responsibility is expected of all participants.
When you register with CSA, and send payment, the services are automatically being contracted and “rendered” (provided). Thus, there are costs being incurred in order to fully process your registration and provide the confirmation documents (admission docs). Even if you have not yet received any “Visa required” documents (official docs used by Embassy to grant Visas), you are still “registered / confirmed in the program”, documents are in route from overseas, and services are being “rendered” (provided), and any cancellation will result in the confirmation deposit penalty.
Participants (applicants) who are forced to return home after departure, or starting the program, due to illness or other reasons, may consult with the on-site school staff at the student office to discuss options and any possible refunds. Again, after the program begins, there is usually no refund possible, unless the program itself is canceled. If you cancel for “personal reasons”, you will be forfeiting your program payment, and any housing arranged.
NOTE: All cancellation and refund issues are resolved by e-mail.
Written record is required.
NOTE: Our cancellation and refund policy is very similar to other study abroad program providers, as well as general travel booking services. The various expenses involved in making program and housing arrangements, including administrative costs, warrant a policy that covers these expenses.
NOTE: Personal responsibility is expected of all applicants.
Washington State License # 602 292 407